Tuesday, June 16, 2015

Important: Possible disruption in service

If you are thinking of buying UCINET in the near future, it might be a good idea to do it before June 19th or after July 5th, 2015. The reason is that Amazon Payments, which processes our orders, is switching to a new system, and we will be out of the country at the time. We hope the transition is seamless, but if there is a problem we won't be able to fix it until we return.  

Tuesday, April 2, 2013

We are closed from April 5, 2013 to April 17, 2013

We will be on vacation from April 5, 2013 to April 17, 2013. Because of our trip is of the eco-tourism type, we will not be in phone or email contact. You can still order and receive UCINET online, but we will not be able to send any CDs, nor handle any special requests.

If you have technical support questions, you should send them to the UCINET user's group. For more private questions, email Dan Halgin (dhalgin at gmail.com) or Rich DeJordy (dejordy at gmail.com).

Thursday, August 2, 2012

Aug 2012 | We are traveling ... please email; don't phone

We are on the road at a conference. Will respond to email, but won't be answering the phone.

Wednesday, January 26, 2011

Delay in processing payments

This is just to let you know that we are currently experiencing a delay between the time you submit an order and Amazon sends back an approval to our system (which then triggers an email to you with your registration code). So please have patience and remember that you can still download the software and run it for a couple of months without inputting the registration code.

Thursday, November 11, 2010

Telephone off-line, please email instead

We are currently unable to accept phone calls (including voice mail) so please email us instead at information@analytictech.com or email Roberta directly at roberta.chase.borgatti@gmail.com. Thanks.

Friday, August 6, 2010

We are out of the office until August 12, 2010

We are in Montreal for the Academy of Management conference. We will be checking email, but won't be able to do things like mail CDs.

Sunday, June 27, 2010

We are closed until July 13, 2010

Analytic Technologies is closed for the Sunbelt conference -- plus vacation. We reopen July 14, 2010. We expect to have internet access most of the time, especially at night. Online downloading and ordering of software will function as usual, except that we cannot send out physical CDs during this time.